Establishing efficient and effective workplace practices is now critical for organizations striving to secure, motivate, and retain skilled professionals. This need grows more pressing as widespread reports emerge of manager and employee burnout linked to existing work methodologies and company expectations.
Our Employee Experience offerings revolutionize your organizational environment through process optimization, strategic technology utilization, and modern service delivery, creating enhanced employee satisfaction and stronger workforce engagement.
Foundation Assessment
Faced with unwieldy legacy technology, talent retention anxieties, and questions about AI integration and other technological advances, many organizations struggle to chart their path forward, manage costs effectively, or envision their future state.
Sigiltec resolves these challenges by weaving together process excellence, organizational best practices, and experience optimization with ServiceNow’s comprehensive capabilities within your change strategy.
Our initial focus involves defining your aspirations and roadmap, connected to measurable business outcomes that align with your requirements or goals, delivered through an agile approach that accelerates your transformation rationale.
Recognizing your demanding schedules, our methodology remains unobtrusive while incorporating adaptable assumptions you can refine as circumstances evolve.
The result is a structured assessment—executive summary format, not lengthy documentation—presenting opportunities, change management implications, and a solid foundation for your business case.
Our systematic approach outlines the key activities, expected timeframe, information needs, and stakeholder participation required to develop your transformation business case.
✔ Project Management
✔ HR SMEs
✔ ServiceNow HR Certified Consultants
✔ Business change & adoption – Business case lead
✔ Comprehensive change justification overview, featuring HR Professional and Enterprise solution comparisons
✔ Transformation impact assessment and strategic change roadmap
✔ Preliminary business case development
✔ Initial implementation plan for subsequent phase delivery
“Employee Experience (EX) Quick Start” — Establish modern HR operations and digital experiences tailored to ServiceNow ‘Professional.’
Organizations prudently seek manageable transformation phases to control change impact effectively. Our offerings blend required process, organizational, and technology adjustments to accomplish strategic objectives while optimizing ServiceNow platform capabilities.
Our EX Quick Start package delivers rapid roadmap benefits while building durable foundations for future development. This incremental strategy facilitates organizational change acceptance without overwhelming operational resources or change consumption capacity.
EX Quick Start includes our validated accelerators, encompassing HR process excellence, organizational models, Knowledge frameworks, and business change resources, all engineered for ServiceNow ‘Professional.’
Facilitated through Employee Centre and Agent Workspace, Mobile solutions, and Virtual Agent services, enhanced by Performance Analytics and Predictive Intelligence infrastructure.
Our comprehensive framework establishes the critical activities, anticipated schedule, data inputs, business change efforts, and stakeholder collaboration needed to achieve Launch Pad objectives.
✔ Project Management
✔ HR SMEs
✔ ServiceNow HR Certified Consultants
✔ Business change & adoption
✔ Productive and seamless HR/employee processes
✔ Strengthened employee experience and satisfaction
✔ Diminished HR case volume management
✔ Improved HR resolution speed and efficiency
✔ Decreased employee time on routine administrative activities
Pathfinder Offering – Extend the foundations of employee service into onboarding, learning, and exit.
Pathfinder empowers organizations to either accelerate complete transformation or build capabilities progressively. Beyond Foundations’ proven benefits, it extends exceptional service delivery and employee experience to Onboarding, Transfer, Learning & Development, and Exit workflows. The flexible implementation approach allows post-Foundations integration of additional capabilities, accommodating each organization’s change readiness. Pathfinder encompasses the established best practice methodology—including process design, organizational structure, knowledge frameworks, performance indicators, and change enablement—scaled across the comprehensive employee experience domain, aligned with ServiceNow’s Enterprise offering.
Our proven methodology establishes the key deliverables, implementation timeline, data collection needs, organizational change support, and stakeholder engagement strategy required for successful Pioneer deployment.
✔ Project Management
✔ HR SMEs
✔ ServiceNow HR Certified Consultants
✔ Business change & adoption
✔ Optimized workflow efficiency across Onboarding, Transfer, and Exit processes
✔ Unified employee journey experience throughout the employment lifecycle
✔ Shortened onboarding cycles for new team members
✔ Reduced ramp-up time for new hires to reach full performance
✔ Minimized managerial administrative overhead
✔ Strengthened employee engagement via process excellence
✔ Digestible transformation approach that maximizes successful implementation
Dedicated to client success, our Advisor Group provides expert guidance, strategic insights, and proven methodologies that enable organizations to overcome challenges and achieve excellence.
